Get Social / FAQs

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Thanks for stopping by. Hopefully you're left inspired by style & will return again soon!


If you would like more information or have a question, simply use the form below. Otherwise - getting social is easy. Visit PFF's social pages using the icons at the bottom of the page. New finds and updates are posted periodically on all platforms. And if you're really into deals on luxury finds, get the inside scoop with the 'Fast Fix' newsletter by signing up HERE.

 
 
 
 
 

Additional Resources:

Based in TX, U.S.A. Items shipped directly by PFF.

DELIVERY IN THE U.S.

Items may be shipped to verified U.S. addresses, including Hawaii and Alaska. International orders are processed with logistics providers/shipment services.

RETURN POLICY

A clear return policy is outlined at the time of sale - offering a worry-free experience.

SALE SUPPORT

Simplified support, just ask! A+ service is always included. Questions are usually answered same-day.

FAQ's


While many policies including item condition, shipment details, and return procedures are stated at the time of purchase, below you'll find some common questions and responses.


Q. Is the item authentic? How do I know?


With many "replica" items and a growing weariness about authenticity, PFF proudly only offers genuine items. Most items are from designers directly or major department chains - often with original receipts and tags.


Q. When will I receive my order? Are there multiple shipment speeds?


While variations can occur due to unforeseen delays in shipping, the expected arrival for your order is 3-5 business days. In fact, many items often arrive in as few as 2 days. Upgraded overnight and 2-day tiers are available to you at an additional cost. If you have a particular preference of carrier, just ask by sending a message.


Q. It's a gift - can PFF include a gift note for me?


Striving to offer the best service for buyers, PFF can definitely include a printed note (provided by you) with orders. Additional gift boxes and tissue are oftentimes available upon request as well.